40%
Calls dropped
Patients may hang up if no one answers quickly.
When call volume spikes, missed calls turn into missed bookings and unhappy patients.
Never miss a patient again
Ara answers your calls and ensures your patients get the care they deserve, even when you're not there
Live Call
Tired of unanswered enquiries?
Your patients feel it first, and your team feels it every day.
Calls droppedAfter-hours demandWeekend admin load
30%
After-hours demand
A large share of enquiries come in outside 9 to 5.
If nobody is available after hours, new patient opportunities are lost before morning.
6hr
Weekend admin load
Teams spend hours handling repeat calls and FAQs.
Routine questions consume staff time that could be spent on patient-facing care.
adapts to you
Ara connects with the systems your team already uses, so you can launch faster, keep patient context intact, and scale service quality without adding front-desk overhead.
Dental Clinics
Automate high-volume admin tasks so your front desk can focus on in-clinic patients.
Use cases
- Book and reschedule appointments from inbound calls
- Run recall campaigns and rebook overdue patients
- Answer common treatment and billing questions instantly
Healthcare Practices
Reduce reception pressure during peak times with calm, guided patient navigation.
Use cases
- Handle the 8am call rush with smart call routing
- Triage common requests before they reach clinicians
- Send follow-up messages and appointment reminders
Custom Solutions
For enterprise teams with specialised workflows, we build around your exact operational model.
Use cases
- Bespoke automations for multi-site organisations
- Custom API integrations with internal systems
- Brand-safe patient journeys with governance controls
How rollout works
1
We review your current tools and booking flow.
2
We connect Ara and test everything with your team.
3
You go live with support and check-ins whenever needed.
Our systems are built so that you can go live with us in days, not weeks.
Everything you need
Smart Scheduling
Ara fills in your schedule gaps so you can see more patients and reduce no-shows.
24/7 Availability
Never miss a call. Ara works nights, weekends, and holidays.
Natural Conversations
Human-like dialogue that patients trust. No robotic scripts.
Instant Integration
Connects seamlessly with EHR, PMS, CRM and scheduling systems.
Medical-Grade Security
GDPR Compliant. Your patients' data stays protected.
- Encrypted recordings
- Role-based access
- Data retention controls
Adaptive Voice Recognition
Serve diverse patient populations with intelligent accent recognition.
Your questions, answered
Most teams can get started quickly. We map your call flows, connect required systems, and test safely before going live so disruption stays minimal.
Ara is built to integrate with common GP and clinic workflows, including telephony, scheduling, and CRM or patient management tools. We confirm compatibility during onboarding and tailor setup to your current stack.
Yes. Ara can integrate with supported calendars and scheduling systems so it can offer or capture appointment options in line with your availability rules.
Yes. In most cases Ara can work behind your current number so patients continue calling the same line, with no change to your public contact details.
Yes. Patient data is protected with encryption, role-based access controls, and secure infrastructure practices. Access is tightly controlled and monitored to protect sensitive information.
Ara is deployed with privacy and compliance controls in mind, including strict access controls, auditable workflows, and data handling aligned with UK healthcare and data protection requirements.
If confidence is low, Ara does not guess. It can escalate to your team, collect a callback request, or route the caller to the right person with a clear handover note.
No. Ara is designed to support your team by handling routine calls, triaging common requests, and reducing queue pressure so staff can focus on higher-value patient care.
Yes. Ara can manage many concurrent calls, helping reduce missed enquiries during peak times while keeping response quality consistent.
Ara is tuned to sound natural, clear, and professional. It uses conversational pacing and context-aware replies to feel human-like while remaining concise and accurate.
